Privacy Policy

1. Introduction

Doozy Exchange, LLC ("we," "us," or "our") operates under the legal framework of the United States Virgin Islands. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your personal data when you use our platform, website, and related services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Identity Information: Full name, date of birth, government-issued ID numbers
• Contact Information: Email address, phone number, residential address
• Financial Information: Bank account details, payment card information, transaction history
• Verification Documents: Government ID, proof of address, selfie photos for KYC/AML compliance
• Device Information: IP address, device type, browser information, operating system
• Usage Data: Platform activity, trading patterns, session data, preferences

2.2 Automatically Collected Information

We automatically collect certain information through cookies, web beacons, and similar technologies, including: browsing behavior, click-through rates, pages visited, time spent on our platform, and technical data about your device.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: Creating and managing your account, processing transactions, providing customer support
• Legal Compliance: Meeting KYC/AML requirements, regulatory reporting, fraud prevention
• Security: Detecting and preventing unauthorized access, suspicious activities, and cyber threats
• Communication: Sending important updates, security alerts, marketing communications (with consent)
• Platform Improvement: Analyzing usage patterns, developing new features, enhancing user experience
• Risk Management: Assessing creditworthiness, monitoring trading patterns for compliance

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations to provide trading services
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Legitimate Interests: For fraud prevention, security, and platform optimization
• Consent: For marketing communications and optional features (withdrawable at any time)

5. Information Sharing and Disclosure

We may share your information with:

• Regulatory Authorities: As required by law or regulation
• Service Providers: Third-party vendors who assist in platform operations (under strict confidentiality agreements)
• Law Enforcement: When legally required or to protect our rights and interests
• Professional Advisors: Lawyers, accountants, and other professional service providers
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including: encryption of data in transit and at rest, multi-factor authentication, regular security audits, access controls and monitoring systems, secure data centers with 24/7 monitoring, and regular employee training on data protection.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal limitations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for processing based on consent

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze platform usage, and provide personalized content. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes through email or platform notifications and update the "Last Updated" date at the top of this policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer: